Customer Service

At Gil Kimchi Diamonds, we are committed to providing professional, personal and reliable service at every stage of your purchase.

Whether you are searching for a specific diamond, require additional information about an item in our inventory, or need assistance with an existing order, our experienced team is available to help.

Diamond Inquiries

Our team can assist you with information regarding:

Diamond availability and specifications
Fancy colored diamonds and fancy shapes
Matching pairs and sets
Larger and exceptional diamonds
Diamond grading certificates
Specific sourcing requests

If you cannot find the exact diamond you are looking for in our inventory, please contact us. Through our international network and extensive experience in the diamond industry, we may be able to source diamonds according to your specific requirements.

Certificates & Diamond Information

Many of our diamonds are accompanied by grading reports from internationally recognized gemological laboratories, including GIA, HRD and IGI.

If you require additional information, documentation or clarification regarding a particular diamond, our team will be happy to assist you before completing your purchase.

Orders & Shipping

For questions regarding an order, shipping arrangements, availability or delivery, please contact our customer service team directly.

As diamond transactions may require individual arrangements depending on the item, destination and client requirements, we recommend contacting us for specific shipping and order information.

Personal Assistance

We believe that purchasing a diamond should be based on knowledge, confidence and trust.

Our team is available to discuss your requirements personally and help you identify the diamonds that best meet your needs.

Contact Us

Gil Kimchi Diamonds L.T.D

Maccabi Building #8551
Jabotinsky Road
Ramat Gan, Israel
P.O. Box 337

Phone: +972-3-6126437
Toll Free – USA: +1-866-241-7133
Mobile: +972-54-345-2177
Email: info@gilkimchi.com

For any question or request, please contact us and a member of our team will be happy to assist you.